Niche Focus

Targeting micro-SMEs, NPOs, and households often overlooked by large IT providers.

Competitive Advantage

• Gross margin on services: 70%
• Integrated Model: One-stop shop for refurbished devices and IT support
• Sustainability Commitment: E-waste reduction & youth training initiative (Fix-IT Lab)
• Trust & Quality: Microsoft Authorized Third-Party Refurbisher for certified hardware

Social Impact

• Launch Fix-IT Lab to train youth in computer repair and IT skills
• At least 90% of employees are South African citizens
• Supporting local employment & national priorities
• E-waste reduction: 36,000 tonnes refurbished annually

Strategic Partnerships

Partnering with NPOs and schools to improve digital access in underserved communities.

Future Goals & Strategy

• Launch Fix-IT Lab: Train 50+ young people annually
• Expand National Footprint: Grow to KwaZulu-Natal & Eastern Cape, reaching 1,000+ SMEs & NPOs
• Introduce Green Energy Tech Solutions: Solar-powered IT & energy-efficient devices
• Achieve +13.8% Growth in SME IT services market

Market Insights

SME IT services market is expanding at 13.8% CAGR — the fastest-growing segment in South Africa’s tech industry.

IT Services Growth

Demand for affordable IT support and refurbished devices is rising, especially among micro-SMEs and educational institutions.

E-Waste & Sustainability

South Africa generates 360,000 tons of e-waste annually, but only 12% is recycled — Green Pulse Solutions bridges this gap through refurbishment and recycling initiatives.